Knowing where to tap
Recently, a friend texted me to gripe about the cost of a haircut. (I suspect I was the recipient of his texts less because of my fashion sense than the fact that I’ve cut my own hair1 for a few years now.)
“$60?!" he complained. "I could do it myself for half the price!"
And he’s right about the numbers, really — depending on equipment costs, he’d almost certainly be in the black after just a haircut or two.
But I wasn’t the wholly sympathetic ear he was hoping for. Why? Because I wasn’t sure he was looking at this whole situation right.